Privacy Policy

At Calistha Homes, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us during your interaction with our website and services.

Information We Collect

When you visit our website or make a reservation, we may collect the following types of information:

Personal Information

Including your name, email address, phone number, and country of residence, which you provide when making a booking or contacting us.

Payment Information

Such as credit card details, if you choose to make a payment online.

Communications

Any correspondence, feedback, or inquiries you send to us via email, phone, or social media platforms.

Website Usage Data

Including your IP address, browser type, device information, and browsing activities on our website, collected through cookies and analytics tools.

How We Use Your Information

We use the information we collect for the following purposes:

Reservation Processing

To process and confirm your bookings, manage your bookings, and communicate with you regarding your bookings.

Customer Service

To respond to your inquiries, provide support, and address any issues or concerns you may have.

Marketing and Promotions

To send you promotional offers, updates, and newsletters about Calistha Homes and our special offers, with your consent.

Website Improvement

To analyse website usage data, optimise our website performance, and enhance user experience.

Data Security

We take the security of your personal information seriously and implement measures to protect it against unauthorised access, misuse, or disclosure. This includes using secure servers, encryption protocols, and limiting access to your information to authorised personnel only.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except for trusted third parties who assist us in operating our website, conducting business, or servicing you, as long as they agree to keep your information confidential.

Your Rights

You have the right to access, update, or delete your personal information stored with us. If you wish to exercise these rights or have any questions about our Privacy Policy, please contact us using the information provided below.

If you have any questions, concerns, or feedback regarding our Privacy Policy or the handling of your personal information, please contact us at: